At Beyondhide, every leather jacket and accessory is carefully handcrafted. Your satisfaction matters to us, and we are committed to providing a smooth return and refund experience.
Return Eligibility
Item must be unused, unworn, and in original condition
Original tags, packaging, and accessories must be included
Return request must be made within 7 days of receiving your order
Non-returnable items: customized products, clearance/final sale items, or products damaged by misuse
How to Request a Return
Email info@beyondhide.co with your order number and reason for return
Our team will review the request and send you return instructions
Customer is responsible for return shipping costs (unless the item arrived damaged or incorrect)
Items must be shipped back using a trackable courier service
Inspection & Approval
Returned products are inspected within 2–3 business days
If approved, you will be notified via email
If the return is rejected (damaged, used, or missing items), we will ship it back to you
Refund Options
Refund to original payment method (processed within 5–7 business days)
Store credit for faster processing
Refund amount excludes shipping charges unless the item arrived damaged or incorrect
Exchanges
Exchanges available for size issues, manufacturing defects, or incorrect items
Must be requested within 7 days of receiving your order
Subject to product availability
Damaged or Defective Products
Contact us within 48 hours if your item arrives damaged or defective
Provide photos/videos of the issue
We will arrange a replacement or a full refund after reviewing the case
Order Cancellation
Orders can be cancelled within 12 hours if they haven’t been processed or shipped
Once shipped, cancellations are not possible, but you may request a return
Contact Us
📧 info@beyondhide.co
Response time: 24–48 hours