Welcome to BeyondHide.co. These Terms and Conditions ("Terms") govern your access to and use of our website and services. By accessing or using our site, you agree to comply with and be bound by these Terms.
1. General Information
BeyondHide.co is operated by BeyondHide, a leather goods brand specializing in handmade jackets, bags, and accessories. All products are crafted with care by our in-house team to ensure quality and durability.
2. Products & Orders
Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
Customization: Some products may offer customization. Please carefully review and confirm customization details before placing your order.
Order Confirmation: Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance; we reserve the right to cancel or refuse any order.
3. Pricing & Payment
All prices are listed in [Currency] and include applicable taxes unless stated otherwise.
Payment must be made in full at the time of ordering through the accepted payment methods displayed at checkout.
In case of pricing errors, we reserve the right to cancel or adjust the order with proper communication.
4. Shipping & Delivery
Shipping times vary based on product availability and destination.
We aim to dispatch all orders within the estimated time frame, but delays may occur due to unforeseen circumstances.
Customers are responsible for any import duties, taxes, or customs fees incurred during international shipping.
5. Returns & Exchanges
We offer a [e.g., 7-day] return/exchange window on unused, undamaged products. Custom-made or personalized items are non-refundable unless defective.
Items must be returned in original packaging with proof of purchase.
Customers are responsible for return shipping costs unless the product is faulty or incorrect.
6. Product Care & Warranty
Leather is a natural material and may show minor variations. These are not defects but characteristics of genuine leather.
Proper care and maintenance are essential. Please refer to our Leather Care Guide for more details.
Our products come with a [e.g., 6-month] limited warranty against manufacturing defects.
7. Intellectual Property
All content on BeyondHide.co, including logos, designs, images, and text, is the intellectual property of BeyondHide and protected under copyright laws. Unauthorized use is strictly prohibited.
8. Privacy Policy
Your personal information is handled according to our Privacy Policy. We do not sell or share your data without consent, except as required to fulfill your order or comply with legal obligations.
9. Limitation of Liability
BeyondHide shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. It is your responsibility to review them periodically. Continued use of our site after changes indicates acceptance of the updated Terms.
11. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Email: info@beyondhide.co
Phone: 0300-927086
Address: North Atlantic Ocean